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West Bend 13500 — Review & Specs | Pricepect | Pricepect

Home Coffee MakersWest Bend 13500

West Bend 13500 — image 1

West Bend

West Bend 13500

$137.41

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13500Silver55-Cup 1-Year Manufacturer's Warranty

Expert Review Analysis

The West Bend 13500 is a 55‑cup commercial coffee urn built from highly polished aluminum, offering a rapid brew rate of one cup per minute and automatic temperature control to keep coffee hot for hours, making it suited for high‑volume settings.

✓ Best for: Large‑scale or group environments such as offices, churches, break rooms, cafés, and events that require up to 55 cups of coffee with minimal supervision and quick brewing.✗ Not ideal for: Solo home users or situations where portability and a premium stainless‑steel appearance are priorities, as the unit is heavy when full and has a basic aluminum finish.

Pros

✓Brews up to 55 cups at a rapid rate of one cup per minute, ideal for high‑volume needs.
✓Durable highly polished aluminum construction with heat‑resistant base ensures long‑term heavy use.
✓Automatic temperature control maintains coffee temperature for hours without manual adjustment.

Price History

Current

$137.41

Average

$107.04

Lowest

$90.99

Highest

$137.41

Price trend (90d):+0.0%

Best Seller Rank History

Now#1,201Best#159Worst#1,201 -850

Lower = better sales rank

Rating Trend

Rating4.4/ 5Reviews257+-1,159 reviews

Specifications

Accessories

Cleaning ToolIncluded cleaning tool

Controls

Temperature ControlAutomatic temperature control

Serving LightServing light indicating brew completion

Power SwitchOn/off switch

Design

Height452 mm mm

Width343 mm mm

Depth343 mm mm

Weight454 g g

Construction MaterialHighly polished aluminum

Features

Faucet TypeTwo-way dripless faucet

Water Level MarkingsInterior water level markings

Lid MechanismTwist-to-secure cover

Basket TypeAluminum basket with coffee level gauge

General

BrandWest Bend

ManufacturerThe Legacy Companies USA

Model13500

Warranty1 year

ColorSilver

Performance

Brewing Capacity55 cups cups

Brewing Speed1 cup/min cups per minute

Service Range25-55 cups

Hot Coffee RetentionHours

Warranty

Warranty Period1 year

Dimensions & Weight

Height17.8 inches

Width13.5 inches

Depth13.5 inches

Weight1.0 pounds

Research Sources

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User Reviews

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4.4

(255 reviews)

✓Two‑way dripless faucet and serving light provide mess‑free dispensing and clear brew completion indication.

✓User‑friendly features such as cool handles, locking twist‑top lid, and included cleaning tool simplify operation and maintenance.

✓Clear interior water level markings and coffee level gauge aid accurate brewing.

Cons

✗Unit becomes very heavy when filled to capacity, making transport and repositioning difficult.
✗Aluminum finish lacks the premium look and feel of stainless‑steel alternatives, which may affect perceived quality.
✗Some users report inconsistent coffee taste, describing it as thin, metallic, or not quite right.
✗Lack of detailed power specifications such as wattage or exact dimensions leaves uncertainty for installation.
✗Absence of a stainless‑steel option may limit appeal for buyers seeking higher‑end aesthetics.

From Expert Reviews

Praised by Experts

✓High efficiency with a brew speed of one cup per minute supports large‑scale commercial coffee service.
✓Automatic temperature control and mess‑free two‑way faucet are highlighted as key performance strengths.
✓Simple maintenance using the included cleaning tool is praised for reducing upkeep time.
✓Overall value for bulk coffee preparation is noted as a standout advantage over pricier models.

Criticized by Experts

✗Heavy weight when full is cited as a drawback for mobility in commercial settings.
✗Aluminum construction is described as less luxurious compared to stainless‑steel competitors.
✗Limited premium aesthetic may deter buyers seeking high‑end appearance.

From User Reviews

Users Love

✓Durability praised; users say the urn 'held up really well' over extended church use.
✓Cool handles and spin‑lock lid make it easy to move and operate safely.
✓Red power light and measurement markings provide clear visual cues during brewing.
✓Consistent hot coffee output meets expectations for large gatherings.
✓Included cleaning tool simplifies routine cleaning tasks.

Users Complain About

✗Heaviness when filled is frequently mentioned as a challenge for transport.
✗Average aluminum build quality receives low ratings, with some calling it merely adequate.
✗Taste issues such as thin or metallic flavor are reported by several users.
✗Overall feel is less premium, leading to lower satisfaction among some buyers.

Expert Opinion

Professional reviewers commend the West Bend 13500 for its rapid one‑cup‑per‑minute brew rate, reliable automatic temperature control, and mess‑free two‑way faucet, highlighting its efficiency and ease of maintenance as strong points for commercial or event use. They note the heavy weight when full and the basic aluminum finish as drawbacks, positioning it as a value‑focused bulk performer rather than a premium‑look option.

What Users Say

Everyday users appreciate the urn’s durability, cool handles, clear indicators, and consistent hot coffee, often citing its reliability in church and office settings. Common complaints revolve around the unit’s heaviness when full, the modest aluminum construction, and occasional thin or metallic coffee taste, leading to mixed satisfaction levels.

Common Complaints

Heavy weight when filled, aluminum feel perceived as less premium, and occasional thin or metallic coffee taste.

What People Are Saying

“held up really well”
User review

“good quality built products that last”
Home Depot feedback

How It Compares

vs. West Bend Stainless 55‑cup model

Advantages

✓Premium stainless‑steel finish gives a more luxurious appearance.
✓Potentially better heat retention due to stainless construction.

Disadvantages

✗Higher cost compared to the aluminum version.
✗Often heavier overall, adding to transport challenges.

Choose the aluminum 13500 for budget‑friendly bulk brewing; opt for the stainless model if premium aesthetics and heat retention are top priorities.

vs. West Bend 30‑36 cup model

Advantages

✓Lighter weight makes it easier to move and store.
✓Suitable capacity for smaller groups or limited spaces.

Disadvantages

✗Lower cup capacity requires more frequent refilling for large events.
✗Slower brew cycles can delay service during peak demand.

Select the smaller model for small gatherings or limited space; the 55‑cup 13500 is better for high‑volume, continuous service needs.