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Arris SURFboard SB8200 — Review & Specs | Pricepect | Pricepect

Home ModemsArris SURFboard SB8200

Arris SURFboard SB8200 — image 1

Arris

Arris SURFboard SB8200

Expert Review Analysis

The ARRIS SURFboard SB8200 is a DOCSIS 3.1 cable modem designed for gigabit internet plans, offering dual Gigabit Ethernet ports, 32×8 channel bonding, and support for 4K streaming and VR gaming. It is compact, compatible with major U.S. providers, and lacks built‑in Wi‑Fi or VoIP.

✓ Best for: Households on cable plans up to 1 Gbps that need a standalone modem for multiple wired devices, such as 4K streaming, online gaming, or VR, and who already have or plan to use a separate router for Wi‑Fi.✗ Not ideal for: Users who require built‑in Wi‑Fi or VoIP, those on sub‑gigabit plans where a cheaper DOCSIS 3.0 modem would suffice, and anyone highly sensitive to device heat or potential Ethernet port issues.

Pros

✓Delivers high‑speed performance capable of supporting gigabit internet plans with theoretical downstream up to 10 Gbps.
✓Provides a straightforward, plug‑and‑play setup process that most users can complete without technical assistance.
✓

Price History

Current

$142.99

Average

$147.82

Lowest

$60.49

Highest

$169.00

Good Deal — 3% below average

Price trend (90d):+2.1%

Best Seller Rank History

Now#1Best#1Worst#105

Lower = better sales rank

Specifications

Connectivity

RF Interface1 external F-type connector

Design

Height133.35 mm mm

Width130.30 mm mm

Depth44.45 mm mm

Weight607.8 g g

Features

Built-in Wi-FiNo Wi-Fi

Built-in VoIPNo VoIP

Energy Efficient EthernetEnergy Efficient Ethernet

ComplianceFCC Class B, CableLabs certified, RoHS

General

BrandArris

ManufacturerVantiva

ModelSB8200

ColorWhite

Release Date2017-02-24

Performance

DOCSIS StandardDOCSIS 3.1 (backward compatible with 3.0)

Downstream Max Data Rate10 Gbps (theoretical)

Upstream Max Data Rate2 Gbps (theoretical)

Downstream Bonded Channels32 x SC-QAM (DOCSIS 3.0) or 2 x OFDM (DOCSIS 3.1)

Upstream Bonded Channels8 x SC-QAM (DOCSIS 3.0) or 2 x OFDMA (DOCSIS 3.1)

Ports

Ethernet Ports2 x 1 Gigabit Ethernet (RJ-45)

Power

Operating Temperature0°C to 50°C

Storage Temperature-40°C to 70°C

Operating Humidity5% to 85% non-condensing

Network

DOCSIS StandardDOCSIS 3.1 with backward compatibility to 3.0

RF

Input Sensitivity-15 to +15 dBmV

Environmental

Operating Temperature Range0 °C to 50 °C (32 °F to 122 °F)

Dimensions & Weight

Height5.25 Inches

Width5.13 inches

Depth1.75 inches

Weight1.34 pounds

Research Sources

approvedmodemlist.com

gditechnology.com

officedepot.com

bhphotovideo.com

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User Reviews

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4.3

(19,927 reviews)

$142.99

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SB8200WhiteCable Modem 2 year Limited Warranty

Offers strong compatibility with major U.S. cable providers such as Cox, Xfinity, and Spectrum.

✓Features a compact form factor measuring just 5.24 inches square, making it easy to fit in tight spaces.

✓Includes dual Gigabit Ethernet ports for reliable wired connections to multiple devices.

✓Supports 4K UHD streaming, VR gaming, and other bandwidth‑intensive applications.

Cons

✗Device tends to run hot during extended use, raising concerns about long‑term reliability.
✗Some users report occasional lag spikes that can affect real‑time gaming or video playback.
✗Intermittent Ethernet port failures have been noted, causing connectivity drops for attached devices.
✗Overheating may lead to reduced performance or unexpected reboots under heavy load.
✗Lag spikes and port issues have been cited as recurring problems in user feedback.

From Expert Reviews

Praised by Experts

✓Professional reviewers praise its ability to achieve true gigabit speeds on DOCSIS 3.1 networks.
✓Dual Gigabit Ethernet ports are highlighted as ideal for multi‑device wired setups.
✓Compatibility with Cox and Xfinity is emphasized as a key advantage for U.S. consumers.
✓CableLabs certification and robust build quality are noted as indicators of reliability.
✓Supports 4K streaming and high‑performance gaming, meeting the demands of modern households.

Criticized by Experts

✗Lack of built‑in Wi‑Fi or VoIP means a separate router is required for wireless connectivity.
✗Actual internet speeds can be limited by ISP provisioning, which reviewers note as a potential drawback.
✗Some reviewers mention occasional lag spikes that may affect latency‑sensitive applications.

From User Reviews

Users Love

✓Everyday users frequently commend the modem for delivering consistent gigabit speeds.
✓The simple setup process is repeatedly mentioned as a major convenience.
✓Compact size and easy placement are appreciated by customers with limited space.
✓Broad compatibility with major cable ISPs is a common positive point among users.
✓Dual Ethernet ports are valued for connecting multiple wired devices simultaneously.

Users Complain About

✗Customers often report the unit becoming noticeably hot after prolonged operation.
✗Lag spikes during gaming or streaming sessions are a recurring complaint.
✗Ethernet port failures leading to intermittent connectivity are cited by several users.
✗Overheating concerns raise doubts about the modem’s durability over time.
✗Some users experience occasional performance lag that impacts real‑time tasks.

Expert Opinion

Reviewers highlight the SB8200’s ability to deliver true gigabit speeds on DOCSIS 3.1 networks, praising its dual Gigabit ports, solid build, and proven compatibility with Cox and Xfinity. They note the lack of built‑in Wi‑Fi as a trade‑off and caution that real‑world speeds depend on ISP provisioning, while occasional lag spikes are mentioned as a minor drawback.

What Users Say

Users consistently praise the modem’s speed, ease of setup, compact design, and compatibility with major ISPs, but many complain about the unit running hot, occasional lag spikes, and Ethernet port failures that cause connectivity drops.

Common Complaints

Overheating during extended use, intermittent lag spikes affecting latency‑sensitive tasks, and occasional Ethernet port failures that lead to dropped connections.

How It Compares

vs. ARRIS S33

Advantages

✓Faster 2.5 Gbps Ethernet port provides future‑proof bandwidth
✓Supports multi‑gig plans beyond 1 Gbps

Disadvantages

✗Higher price point than SB8200
✗Compatibility not as extensively documented as SB8200

Choose the S33 if you need a faster Ethernet port for upcoming multi‑gig services; otherwise the SB8200 offers solid performance at a lower cost.

vs. ARRIS SB6190

Advantages

✓Lower cost makes it attractive for budget‑conscious buyers
✓DOCSIS 3.0 is sufficient for sub‑gigabit plans

Disadvantages

✗Maximum downstream speed limited to 800 Mbps
✗Only a single Gigabit Ethernet port and older DOCSIS 3.0 technology

Opt for the SB6190 only if you’re on a slower plan and want to save money; for gigabit or future‑ready needs, the SB8200 is the better choice.

Rating Trend

Rating4.3/ 5Reviews19,928+2,752 reviews -0.20

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