Sleep Innovations Customizable Comfort Pillow

Users Love

• ✓Consumers love the ability to customize firmness with the zip system, achieving ideal support for their preferred sleep position.
• ✓The gel‑infused foam is repeatedly described as keeping the pillow cool and temperature‑neutral.
• ✓Reviewers appreciate the soft, luxurious feel of the TENCEL™ cover and its easy machine‑washability.
• ✓Users note consistent shape retention that reduces tossing and turning during sleep.

Users Complain About

• ✗Several reviewers mention the pillow becomes noticeably flatter after months, reducing its supportive qualities.
• ✗A strong initial smell is reported by some users, which fades after airing but can be off‑putting at first.
• ✗Stomach sleepers find the pillow remains too firm even when unzipped, making it uncomfortable for that position.
• ✗Mixed durability feedback includes occasional reports of sagging and loss of loft.