
Razer Kraken
Score: 96/100
JBL Quantum 360X
Score: 88/100Rankings

The 2019 Razer Kraken is a wired over-ear headset with 50 mm drivers, a retractable cardioid mic and software-enabled 7.1 surround. It offers a durable aluminum frame and broad platform compatibility via a 3.5 mm jack.

The JBL Quantum 360X Wireless is a premium over-ear headset with 40 mm drivers, dual wireless modes, a detachable super-cardioid mic and up to 26 h of battery life, aimed at competitive gamers.
| Attribute | ![]() | ![]() |
|---|---|---|
50 mmbest | 40 mm | |
| ↓ lower better | 20 Hzbest | 20 Hzbest |
20,000 Hzbest | 20,000 Hzbest | |
— | 26 hoursbest | |
| ↓ lower better | — | 32 ohmsbest |
— | 115 dBbest | |
| ↓ lower better | 321 g | 255 gbest |
— | 5.2best |
Click an attribute name to sort · Green = best, red = worst (relative to this comparison)
| Attribute | ![]() | ![]() |
|---|---|---|
Audio(1) | ||
Driver Size (mm) | 50 mm | 40 mm |
Microphone(2) | ||
Microphone Type | Retractable Cardioid | detachable boom |
Detachable Microphone | false | true |
Connectivity(1) | ||
Connection Type | Wired 3.5mm | wireless |
Build & Design(1) | ||
Weight (g) | 321 g | 255 g |


Products in the top-left offer the best value (high score, low price).

Professional reviewers commend the Kraken's comfort, sturdy aluminum construction and immersive audio, especially when paired with THX Spatial Audio. However, they note that the headset's bass-heavy tuning can mask dialogue and that the higher-priced Kraken Ultimate offers minimal extra benefit beyond lighting and THX support.
Everyday users love the headset's comfort, durability and the punchy sound of the large drivers, often calling it the most comfortable they've owned. Recurring complaints focus on excessive bass, software hiccups with Razer Synapse, and the lack of a detachable cable.

Reviewers praise its stable lossless 2.4 GHz wireless, balanced drivers and the detachable mic, while noting the absence of ANC and the outdated USB-A dongle.
Users rave about clear sound, excellent mic and long battery life, but miss active noise cancellation and wish for a foldable design.
“The hardware in the Krakens is excellent... My husband loves these phones (and I do, too!)”

“These phones should not be offered sans the THX Spatial Audio-it's kind of baffling that they are.”

“the most comfortable I've ever worn”

